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Customer information

Here is a compilation of all the relevant details regarding your purchase process at Levon Crafts.

Processing time:

  • I make everything myself, by hands. Because of this, it can take up to three days to make your item before it's ready to ship.

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Shipping time:

  • All orders are shipped via PostNord with a trackable option, so you can monitor your package's journey.

  • Estimated delivery times:

    • Sweden: 1-2 business days

    • Other Countries: 4-5 business days

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Forms of payment:

  • All major credit and debit cards are accepted, including: Mastercard, Visa, Amex, Diners, Maestro, Visa Electron, Discover, among others.

  • Google Pay and Apple Pay are also accepted for your convenience.

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Return:

We want you to be completely happy with your leather goods! However, if you wish to return your product you can do so within 15 days of receival. Here's how our return and exchange process works:​​

 

For non-personalized items:

  • You can return non-personalized items within 15 days of receival for a full refund. To be eligible, the item must be unused and in its original packaging. Please note that customers are responsible for the return shipping costs.

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Personalized Items:

  • ​Because personalized items (e.g., a belt cut to your specific size) are made especially for you, they are final sale and cannot be returned or exchanged unless they arrive damaged or defective.


Got more questions? Feel free to reach me through one of the following channels:

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